Service Manager                                  Full Time

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This position requires an exceptionally motivated leader whose primary focus is coaching, training and directing the service, repair and installation endeavors of the company; by setting an example of superior service, he or she leads the team to achieve budgeted gross profit requirements. 

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Office hours are Monday through Friday 7:30AM - 4:30PM

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I’m the best and I want to join a team that appreciates me, where I can create my own opportunities.

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Who We Are

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We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Delaware and Maryland. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. 

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The Role

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You will build and lead an ideal service department with the best in the business working with you.

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Responsibilities

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• Recruit, hire, train and improve the field technicians.

• Work with the dispatch department to make sure the right technician goes to the right job.

• Bring more energy than you take, because you will set the tone every day for the entire department.

• Inspire technicians to hit their goals.

• Train, develop and hold your team accountable to exceptional performance standards.

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Required Skills

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• You should have prior experience as a technician and we would prefer someone with some management experience.

• Possess the ability to inspire both personal and professional growth in our team members.

• Ability to provide unparalleled customer satisfaction.

• Ability to drive team performance to achieve all business goals and objectives.

• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.

• Be proficient using a computer and Microsoft Office applications (Excel & Word).

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If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, please follow the link to apply for this position.

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