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"The Future Depends On What You Do Today" -Mahatma Gandhi 

2020%20team%20training_edited.jpg

Training Facilitator                                 Full Time

This position requires an exceptionally motivated leader whose primary focus is coaching, training of the service, install and call center departments of the company; by setting an example of superior service, he or she leads the team to implement Nexstar systems and best practices

Office hours are Monday through Friday 7:30AM - 4:30PM

I’m the best and I want to join a team that appreciates me, where I can create my own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Delaware and Maryland. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. 

The Role

You will facilitate training for our service department, install department, and call center.

Responsibilities

  • Recruit, hire, train and improve the field technicians, CSRs and dispatchers.

  • Bring more energy than you take, because you will set the tone every day for those you are training

  • Inspire technicians to hit their goals.

  • Train, develop and hold your team accountable to exceptional performance standards.

Required Skills

  • You should have prior experience as a technician and we would prefer someone with some management experience.

  • Possess the ability to inspire both personal and professional growth in our team members.

  • Ability to provide unparalleled customer satisfaction.

  • Ability to drive team performance to achieve all business goals and objectives.

  • Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.

  • Be proficient using a computer and Microsoft Office applications (Excel & Word).


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, please follow the link to apply for this position.

If you are self motivated, have integrity and the desire to serve others, than we want you.

 

Expert Wire offers a culture of growth, flexibility, and we love to provide great service. As a family owned company we value time (yours, ours, and the client's), We want you to enjoy your family also. 

Following the Christmas season of 1987, (Expert Wire's founder) David Naples' family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event.

Do you value integrity and professionalism? Do you value your clients satisfaction? Do you enjoy making a difference, being part of a team and take pride in your work? If so, you may be a good fit for our team.

BENEFITS INCLUDE

  • Company Matched Retirement Plan

  • Highly Competitive Wages

  • Bonus Programs

  • Paid Vacations

  • Paid Holidays

  • Company Vehicle

  • On Going Training

  • Uniforms

  • Tuition Assistance

Team Training 2022_edited

Team Training 2022_edited

2019 Expert Team 6 (2)

2019 Expert Team 6 (2)

Installing A Circuit

Installing A Circuit

Brian in bucket

Brian in bucket

Inspecting the Panel

Inspecting the Panel

Good Day

Good Day

Expert team 2022 smiles

Expert team 2022 smiles

Kondash Vector_edited

Kondash Vector_edited

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