Frequently asked questions
What is the cost of a Service Appointment?
Our standard appointment is $59 and includes the electrician providing a 20 minute evaluation. Upon evaluating your needs, the electrician will provide you with an upfront price including project details before any work is done.
What is the cost of an Emergency Service Appoitment?
The cost of an Emergency Service Appontment is $239 and includes the electrician providing a 20 minute evaluation. Upon evaluating your needs, the electrician will provide you with an upfront price including project details before any work is completed.
What are the available appointment times?
Appointments are scheduled in four hour windows. Emergency Service Call appointments are available 24 hours a day 7 days a week*. Standard appointments are available Monday through Friday between 8 am and 5 pm.
What is the warranty provided on the work performed?
All of Expert Wire's services receive a full one year parts and labor warranty. Expert Club members receive two year parts & labor warranty on all services and a five year parts & labor warranty on service replacement packages with active Expert Club membership. Generator installations receive a five year limited manufacturer's warranty, with optional extended warranties available up to ten years.*
Are Expert Wire's electricians qualified?
Yes, Expert Wire holds a very strict standard with our electricians. Each of our service electricians has completed a four year apprentice program including a minimum of 8000 hours of field training and a minimum of 576 hours of related class room instruction. Each service electrician holds a professional license to practice electrical installations and service. Our electricians receive ongoing continuing education classes through state approved instructors and weekly related training from management. You may rest assured that an Expert Wire electrician is among the finest in skill, attitude and workmanship within the electrical service industry.
What can I expect from an Expert Wire Service Call?
Your call will be answered by a customer care representative who will listen to you needs. We will schedule a specific window appointment for the electrician to evaluate, price and complete your job.
