Expert Wire's Electrical Service Began With A Spark
Following the Christmas season of 1987, (Expert Wire's founder) David Naples' family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event. Expert Wire was founded in 2003 by David and his wife.
At Expert Wire, we love to provide great service while educating our clients on electrical safety. As a family owned company we value your time like we value our own. That's why we offer specific window appointment times. We offer same day and emergency services with no overtime charge, because we understand that electrical problems can happen all hours of the day or night. Expert Wire is committed to our clients. All of our work comes with a complete satisfaction guarantee on all repairs for a full year. Our electrician will explain all the details and provide upfront, flat rate pricing before any work is begun. No matter what your wiring needs are, Expert Wire is here to help.
Expert Wire inc is a proud sponsor of the Laurel School District Odyssey of the Mind Program, Cape Henlopen Vikings High School Football, Laurel High School Athletics, Laurel High School Marching Band, Swoop and Xplosion fast-pitch travel ball teams, Laurel Little League, Sussex Academy of Arts and Science Color for Funds Run, the New Years Day 5K Hot Chocolate Run (benefiting the Minds in Motion Children's Museum).
Ready to get the quality service you deserve? Contact Expert Wire Electrical Services today! At Expert Wire our primary goal is to bring you electrical safety and quality service with total satisfaction. Remember, leave the wiring to the Experts and have a powerful day!
Meet the Expert Team
At Expert Wire, we love to provide great service while educating our clients on electrical safety. Our primary goal is to bring you electrical safety and quality service with total satisfaction. Remember, leave the wiring to the Experts and have a powerful day!®
David M. Naples
David is a residential Master Electrician and founding member of Expert Wire Inc. He formed the company in 2003, when he noticed a need for electrical safety and education in the residential service industry. David is dedicated to providing a nurturing and growth minded workplace for our staff. Following the Christmas season of 1987, David's family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event.
Andrea D. Naples
Andrea is a founding member of Expert Wire Inc. She loves assisting everyone, from the staff to our clients. Andrea prides herself on the clients’ experience being happy and worry-free. She is passionate and works hard to ensure that all Expert Wire clients are happy and satisfied.
William (Bill) J. Gibbons
Bill has been in the electrical industry since 1980 and received his electrician license in 1985. He was an electrical maintenance supervisor and manager during his thirty year career with the State of Delaware. Bill brings dedication to his work and passion for helping others to his position as operations manager. He enjoys the shared respect among co-workers and family oriented culture at Expert Wire. Bill wants his clients to experience "A feeling of satisfaction with quality of work and to feel safe knowing [our] work is performed as if it was my family..."
Casie L. Richardson
Client Care Representative
Casie began working at Expert Wire in 2011. Her responsibilities include providing a smooth scheduling process and following up to make sure that you are completely satisfied with our services. She enjoys communicating with clients, scheduling appointments and keeping a tidy office. She says "talking to clients is the best part of my day". Her favorite part about working at Expert Wire is the company culture that each "voice is heard and allows for growth as an employee". She hopes that by the end of each phone call with her, the client feels that all their needs are being met.
Project Coordinator & Service Electrician
Juan has been in the electrical industry since the late 1980's. He holds a Journeyman Electrician license. Juan specializes in commercial work but enjoys residential work as well. Juan finds being an Electrician to be fun, and utilizing problem solving skills is something that he enjoys. He also enjoys seeing the satisfaction on the face of his clients, knowing that their electrical issues have been properly addressed.
Matthew T. Wothers
Service Electrician & Home Technologies Specialist
Matthew has been in the industry since 2007 and became a Journeyman Electrician in 2017. He specializes in home technologies (including TVs, sound systems, and camera installations). Matt entered the world of the electrical trade by chance, always wanting to amuse himself with wires and discover how things worked. He enjoys “the company mindset of always pushing to find the best and safest ways to fulfill our clients needs”. Matt takes every house as a learning experience to learn something new in the electrical trade. Matthew wants his client's dreams to become reality when it comes to what they’ve pictured their home to look like.
Matthew A. Kondash
Service Electrician & Certified Generac Generator Specialist
Matthew was the first apprentice that Expert Wire trained starting in 2004. He specializes in generators, electrical panels, and custom plans. Matt graduated from Sussex Technical Trade School in 2008. His older brother became an Electrician and inspired Matt to do the same. He wants his clients to have the best experience they have ever had with a contractor. Matt loves enhancing “the look and safety of clients’ homes” while working at Expert Wire.
David C. Bittell
Service Electrician & Certified Generac Generator Specialist
David has been in the industry since 2014. He graduated from Sussex Technical Trade School and became a Journeyman Electrician in 2018. After watching his father being an Electrician, he decided to follow in his footsteps. Dave prides himself on providing clients with an “unforgettable experience, wanting them to feel secure and safe”. He loves to learn new and innovative tricks of the trade from his co-workers and continuing education. David says “Expert Wire has made me the person and electrician I am today”.
Service Electrician Apprentice & Certified Generac Generator Specialist
Brian has been with the company from the start of his electrical career. He is a 4th year Apprentice with Sussex Technical Trade School and a volunteer fireman. Brian is following in his father’s footsteps of being an Electrician. “I saw how rewarding helping others was and how much he enjoyed going to work each day. That feeling is precisely what I’ve witnessed working for Expert Wire” he says. Brian enjoys the continuous training that Expert Wire provides. He wants his clients to be relaxed and informed with their experience with Expert Wire, knowing they’re well cared for.
Service Electrician Apprentice
Morgan has been in the electrical industry since 2013. He graduated from Sussex Technical Trade School's electrical apprenticeship program in 2018, but plans on continuing his education and earning more certifications. Morgan has always enjoyed taking small electrical devices apart and learning to reconstruct them when he was young; the electrical field allows him to do this in a larger scale. Morgan's goal is to let our clients "feel well informed of all details of the job and know wholeheartedly that the job was completed the right way and in a timely manner with great service." Morgan says he enjoys “the shared level of dedication among the employees and the professionalism of the entire company [at Expert Wire]”.
Ronnie S. Richardson
Service Electrician Apprentice
Ronnie previously served in the United States Marines. He is excited for his journey to becoming an electrician. His favorite part about working at Expert Wire is the family friendly feel the company provides to customers and employees. Ronnie says "I want my customer's experience to be beyond their expectations".
OUR CORE VALUES
· Growth and progress equal happiness.
· Develop our love for serving others
Think like an owner (Client Focused)
· Think like an owner (Empowered, trusted) to develop enthusiastically satisfied clients.
· Continuously striving to maximize customer loyalty.
· Making our best effort to understand and appreciate the clients' needs in every situation.
· Having fun in the process
· We love to give great service
· Provide quality services at the prices we’ve agreed upon
· Communicate any potential barriers to fulfilling our agreements with all parties concerned at the first appropriate opportunity.
· Ask clarifying questions to ensure good communication
· Apply the highest standard of excellence in our workmanship and conduct.
· Be truthful with management, co-workers, and clients.
· Display a positive and supportive attitude.
· Take responsibility for all tasks given to me
· Treating others as we would like to be treated
· Open communication, listening with the intent to understand
· Responding quickly, calmly, and professionally
· Acknowledging everyone as right from their own perspective.
Expert Wire Inc. provides quality electrician service and repair at a fair cost, since 2003. We are fully licensed and insured. Expert Wire offers 24 hour emergency electrician services for your home or business in the following areas: Delmar, Ocean City, Ocean Pines and Salisbury Maryland as well as Bethany Beach, Bridgeville, Dagsboro, Delmar, Dewey Beach, Dover, Ellendale, Felton, Fenwick Island, Frankford, Georgetown, Greenwood, Harbeson, Harrington, Laurel, Lewes, Lincoln, Milford, Millsboro, Millville, Milton, Ocean View, Rehoboth Beach, Seaford, and Selbyville Delaware.