"The Future Depends On What You Do Today" -Mahatma Gandhi 

Operations Manager                                  Full Time

This position requires an exceptionally motivated leader whose primary focus is directing the service, repair and installation endeavors of the company; by setting an example of superior service, he or she leads the team to achieve budgeted gross profit requirements. 

Office hours are Monday through Friday 7:30AM - 4:30PM

SKILLS REQUIRED

  • Detail oriented

  • Strong interpersonal verbal and written communication skills

  • Ability to focus on the client's experience

  • Demonstrates superior customer service and sales capabilities 

  • Problem solver

  • Positive outlook

  • Outgoing, friendly personality

  • Willing and able to learn and grow

  • Ability to work in a fast-paced environment where your actions significantly impact the overall growth of Expert Wire and your own success

  • Ability to pass background check and drug screen

 

EXPERIENCE AND EDUCATION

 

  • Experience with Customer Service

  • Bachelor's Degree and/or 5+ years of successful home services background with a performance history of increasing responsibility with former employers in the same or similar industry

  • Delaware Professional Electricians License

  • Working knowledge of Quickbooks 

  • Good computer / tablet / smart phone skills

  • Proactive and driven attitude

  • Team player who can work independently 

SPECIFIC RESPONSIBILITIES 

  • Responsible for all field operations and ensuring excellence in service

  • Responsible for training of staff, making sure that the Electricians are well-educated about their specific contributions necessary to achieve the Company Business Plan. Provide effective, ongoing technical and communication training. Ensuring team members are meeting expected operational excellence standards – including 100% customer satisfaction

  • Accomplishes the budgeted gross profit outlined in the Company Business Plan by supervising Technicians, Purchasing & Inventory.

  • Ensures that all field personnel comply with OSHA safety standards and that the safety training sessions are applied in the workplace

  • Oversees how the trucks, tools and inventory are taken care of - Protecting Company Assets.

Expert U (Training Class)

Expert U (Training Class)

2019 Expert Team 6 (2)

2019 Expert Team 6 (2)

Installing A Circuit

Installing A Circuit

Brian in bucket

Brian in bucket

Inspecting the Panel

Inspecting the Panel

Good Day

Good Day

Expert Team

Expert Team

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Kondash Vector_edited

If you are self motivated, have integrity and the desire to serve others, than we want you.

 

Expert Wire offers a culture of growth, flexibility, and we love to provide great service. As a family owned company we value time (yours, ours, and the client's), We want you to enjoy your family also. 

Following the Christmas season of 1987, (Expert Wire's founder) David Naples' family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event.

Do you value integrity and professionalism? Do you value your clients satisfaction? Do you enjoy making a difference, being part of a team and take pride in your work? If so, you may be a good fit for our team.

BENEFITS INCLUDE

  • Company Matched Retirement Plan

  • Highly Competitive Wages

  • Bonus Programs

  • Paid Vacations

  • Paid Holidays

  • Company Vehicle

  • On Going Training

  • Uniforms

  • Tuition Assistance

It is our goal at Expert Wire Inc. to provide electrical safety and quality service with total satisfaction.  We view ourselves as partners with our clients, employees, and our community. We aim to develop lasting relationships and positive culture, by using fair business practices and commitment to the complete satisfaction of our clients.

Call Now

Expert Wire Inc. offers the following services: Generators, Indoor & Outdoor Lighting, Attic Fans, Bath Fans, Ceiling Fans, Electrical Panels & Upgrades, Hot Tub, Spa & Pool Wiring, TV Mounting & Home Theater, New Circuits, Camera Systems, Smoke Detectors, Switch & Receptacle repair and installation and much more.

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Expert Wire Inc.

302-875-7953 | 844-350-WIRE

32129 Dupont Boulevard

Dagsboro, Delaware 19939

Licenses:

DE Master Elec Lic# T1-0005330

DE ElecT2-0002768

MD Master Elec Lic# 10757

Wicomico Co Elec Reg # 340

Worchester Co Lic# M1234

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© Copyright 2020 Expert Wire Inc. All rights reserved.

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