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"The Future Depends On What You Do Today" -Mahatma Gandhi 


Service Manager                                  Full Time

This position requires an exceptionally motivated leader whose primary focus is coaching, training and directing the service, repair and installation endeavors of the company; by setting an example of superior service, he or she leads the team to achieve budgeted gross profit requirements. 

Office hours are Monday through Friday 7:30AM - 4:30PM


  • Detail oriented

  • Strong interpersonal verbal and written communication skills

  • Ability to focus on the client's experience

  • Ability to coach and counsel team members

  • Demonstrates superior customer service and sales capabilities 

  • Problem solver

  • Positive outlook

  • Outgoing, friendly personality

  • Desire to learn and grow

  • Ability to work in a fast-paced environment where your actions significantly impact the overall growth of Expert Wire and your own success

  • Ability to pass background check and drug screen




  • Experience with Customer Service

  • Bachelor's Degree and/or 5+ years of successful home services background with a performance history of increasing responsibility with former employers in the same or similar industry

  • Working knowledge of QuickBooks & Customer Relationship Management (CRM) software.

  • Good computer / tablet / smart phone skills

  • Proactive and driven attitude

  • Team player who can work independently 


  • Responsible for all field operations and ensuring excellence in service

  • Responsible for training of staff, making sure that the Electricians are well-educated about their specific contributions necessary to achieve the Company Business Plan. Provide effective, ongoing systems and communication training. Ensuring team members are meeting expected operational excellence standards – including 100% customer satisfaction

  • Accomplishes the budgeted gross profit outlined in the Company Business Plan by supervising and coaching technicians..

  • Ensures that all field personnel comply with OSHA safety standards and that the safety training sessions are applied in the workplace

  • Shared responsibilities for recruiting and hiring

Team Training 2022_edited

Team Training 2022_edited

2019 Expert Team 6 (2)

2019 Expert Team 6 (2)

Installing A Circuit

Installing A Circuit

Brian in bucket

Brian in bucket

Inspecting the Panel

Inspecting the Panel

Good Day

Good Day

Expert team 2022 smiles

Expert team 2022 smiles

Kondash Vector_edited

Kondash Vector_edited

If you are self motivated, have integrity and the desire to serve others, than we want you.


Expert Wire offers a culture of growth, flexibility, and we love to provide great service. As a family owned company we value time (yours, ours, and the client's), We want you to enjoy your family also. 

Following the Christmas season of 1987, (Expert Wire's founder) David Naples' family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event.

Do you value integrity and professionalism? Do you value your clients satisfaction? Do you enjoy making a difference, being part of a team and take pride in your work? If so, you may be a good fit for our team.


  • Company Matched Retirement Plan

  • Highly Competitive Wages

  • Bonus Programs

  • Paid Vacations

  • Paid Holidays

  • Company Vehicle

  • On Going Training

  • Uniforms

  • Tuition Assistance

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