"The Future Depends On What You Do Today" -Mahatma Gandhi
Service Manager Full Time
This position requires an exceptionally motivated leader whose primary focus is coaching, training and directing the service, repair and installation endeavors of the company; by setting an example of superior service, he or she leads the team to achieve budgeted gross profit requirements.
Office hours are Monday through Friday 7:30AM - 4:30PM
I’m the best and I want to join a team that appreciates me, where I can create my own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Delaware and Maryland. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
You will build and lead an ideal service department with the best in the business working with you.
Recruit, hire, train and improve the field technicians.
Work with the dispatch department to make sure the right technician goes to the right job.
Bring more energy than you take, because you will set the tone every day for the entire department.
Inspire technicians to hit their goals.
Train, develop and hold your team accountable to exceptional performance standards.
You should have prior experience as a technician and we would prefer someone with some management experience.
Possess the ability to inspire both personal and professional growth in our team members.
Ability to provide unparalleled customer satisfaction.
Ability to drive team performance to achieve all business goals and objectives.
Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
Be proficient using a computer and Microsoft Office applications (Excel & Word).
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, please follow the link to apply for this position.
If you are self motivated, have integrity and the desire to serve others, than we want you.
Expert Wire offers a culture of growth, flexibility, and we love to provide great service. As a family owned company we value time (yours, ours, and the client's), We want you to enjoy your family also.
Following the Christmas season of 1987, (Expert Wire's founder) David Naples' family lost their home to an electrical fire. He was five years old at the time, however the loss had a lasting impact on him. Our passion at Expert Wire, for serving our clients and providing electrical safety, sparked from that event.
Do you value integrity and professionalism? Do you value your clients satisfaction? Do you enjoy making a difference, being part of a team and take pride in your work? If so, you may be a good fit for our team.
Company Matched Retirement Plan
Highly Competitive Wages
On Going Training
Team Training 2022_edited
2019 Expert Team 6 (2)
Installing A Circuit
Brian in bucket
Inspecting the Panel
Expert team 2022 smiles